MERIT’s goal is ALWAYS to connect people to the services they need. We develop solutions to help individuals, families, schools, workplaces and the community deal with a problem before the risk escalates. We also work together to prevent future issues from developing.
When a person, family or community is at risk, MERIT receives a referral. Referrals can come from a social worker, community agency, school, police or mental health service.
Our work is highly confidential, so a person or family at risk remains anonymous at the table. If partners agree that an intervention is needed, we share minimal information to identify the services needed.
For dangerous or life-threatening emergencies, contact the Ottawa Police Service by dialing 9‑1‑1.